Privacy Policy

Introduction

Latch and Bloom Infant Therapy ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.latchandbloomtherapy.com, use our services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, and other identifying information.

  • Medical Information: Health history, treatment records, and other health-related information necessary for providing our services.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  • Cookies and Similar Technologies: We use cookies on our website to enhance your experience. Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help the website remember your actions and preferences. You can control cookies through your browser settings. You can choose to block or delete cookies, but some parts of our website might not work properly if you do. We use cookies to:

    • Improve Website Functionality: Essential cookies help our website function properly.

    • Analyze Usage: Performance cookies help us understand how visitors use our site so we can improve it.

    • Remember Preferences: Functionality cookies remember your settings and preferences.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and manage our specialized infant physical therapy and lactation support services.

  • To process transactions and send notices regarding your transactions.

  • To respond to your inquiries and provide customer support.

  • To improve our website, products, and services.

  • To comply with legal and regulatory requirements.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

  • Other Providers With Your Consent: Working with other healthcare providers enables us to offer you the highest quality care.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, request, or object the processing of your personal information. If you wish to exercise any of these rights, please contact us at hello@latchandbloomtherapy.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes will constitute your acknowledgment of the modified policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@latchandbloomtherapy.com.

Date of Last Update: July 12th, 2024 8:51PM

Terms and Conditions

Introduction

Welcome to Latch and Bloom Infant Therapy ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, www.latchandbloomtherapy.com, our services, and any other interactions with us. By using our website and/or services, you agree to comply with and be bound by these Terms.

Services

We provide specialized infant physical therapy and lactation support services designed to help infants and their families improve their overall physical health and well-being. Our services may include evaluations (assessments), follow-ups (treatments), consultations, classes, and other related activities.

Use of Our Website

By accessing or using our website, you agree to comply with these Terms and all applicable laws and regulations. You must not:

  • Use our website in any way that is unlawful or fraudulent.

  • Attempt to gain unauthorized access to our website or any server, computer, or database connected to our website.

  • Transmit any harmful or malicious code, such as viruses or spyware.

Appointments and Cancellations

  • Appointments: You can request appointments through our website (for new clients) or by contacting us directly (for established clients). Please provide accurate and complete information when submitting a request form.

  • Cancellations and No Shows: Your appointment time is exclusively reserved for you. A late arrival, cancellation, or missed appointment creates a gap in the provider's schedule that could have been filled by another client. Therefore, we require a 24-hour notice for any changes or cancellations to your appointment. To reschedule or cancel, please contact us directly by email at hello@latchandbloomtherapy.com. Clients who provide less than 24-hour notice will incur a late cancellation fee of $60. Missed appointments without prior notice ("no-shows") will be charged the full respective appointment fee to the card on file.

Payment Terms

  • Fees: Fees for our services are as listed on our website or as communicated to you. Payment is due at the time of service unless otherwise agreed.

  • Refunds: We strive to provide excellent service to our clients. Please note that all sales are final. Once services are rendered or products are purchased, no refunds will be provided.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Arkansas, United States, without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after such changes will constitute your acknowledgment of the modified Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at hello@latchandbloomtherapy.com.

Date of Last Update: August 2nd, 2024 1:31PM